Before asking any Tech Support questions, be sure you have printed and read the MediaFiler 3.0 User's Guide.

Vortex Media is dedicated to providing the highest quality technical support possible. When you have a question about MediaFiler, you can usually find the answers you need in the MediaFiler User’s Guide. If you have a question that is not answered in that resource, we will be happy to assist you via email support. Most problems can be easily handled via email.

NAME:
ORGANIZATION:
PHONE:
EMAIL:
YOUR DISK/PIN NUMBER:
QUESTION OR PROBLEM:
(please be specific)
CAN YOU REPRODUCE THE PROBLEM? IF SO, HOW?
WHAT SOLUTIONS HAVE YOU TRIED, AND WHAT WERE THE RESULTS?
 

 

 

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